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Articles - Thomas Rødseth

Thomas Rødseth, Chief Product Office, Puzzle

Connect with Thomas on LinkedIn

A picture of 2020 balloons

20 Contact Centre Predictions for 2020

A happy contact centre advisor sits in front of a computer screen

15 Interesting Ways to Modernize Your Contact Centre

Five9 Future of Retail CX eBook Box

Editor's Pick

Thumbnail 10 Ways to Make Customers Feel More Valued

10 Ways to Make Customers Feel More Valued

Thumbnail 10 Ways to Create More Confident Agents

10 Ways to Create More Confident Agents

Thumbnail How to Deal With Angry Customers

How to Deal With Angry Customers

Thumbnail How to Make the Best Use of Coaching Time

How to Make the Best Use of Coaching Time

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